Interview Questions for Telecalling, Customer Service, Tele Sales etc. Jobs


Telecalling, BPO and even traditional companies hire a lot of candidates for Telecalling, Customer Service, Tele Sales etc. on a regular basis.

The most important criteria for hiring in this sector is Communication Skills.

Most of the time you will be interacting with clients or customers or other team members over the phone and you have to be clear and confident when you speak.

Interview Questions for Telecalling, Customer Service, Tele Sales  Jobs


Telecalling, Customer Service, Tele Sales etc., jobs require Good Communication Skills as a basic necessity.

Depending on the company and type of people you interact with on the phone, your English Level will be tested for the job.


Questions like the following are commonly asked in Telecalling Jobs:

  1. Tell me about yourself – Answer in English if the job requires Good English
  2. Speak a few lines on a given topic – Like “Mumbai”, “My family”, “My school” etc.
  3. You may be asked to do a mock phone call to see how you will talk to customers
  4. For Good English Jobs:
    1. You may be given a written English Grammar test to solve
    2. You may be asked to write a few lines on a given topic in English
  5. Experienced candidates should also be prepared for questions like:
    1. What was your work in the last company?
    2. Why do you want to leave the last company?
    3. In case of Sales profiles: What kind of targets you were able to achieve?
    4. Are you able to work with a team or manage a team?

Whether you are looking for Telecaller, Customer Service, or Tele Sales Jobs these set of interview questions will help you be prepared.


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