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Balance Deducted Didn't Get Calls


WorkIndia's hiring model is based upon direct conversation between candidates and employers

WorkIndia is a automated tech based platform where candidates gets in touch with the employers without WorkIndia's intervention


When a candidate tries to reach to you regarding your vacancy, there are 2 possible scenarios with it

  1. Call is connected to Employer
  2. Call doesn't connect to Employer

Call is connected to Employer

In this the employer and candidate gets in touch with each other and a conversation that can take place


Call doesn't connect to Employer

In this particular scenario call doesn't connect between the Employer and Candidates.
Factors why calls don't connect are:

  1. Number is Busy
  2. Call Missed
  3. Switched Off
  4. Network Issue Of Employer
  5. Network Issue Of Candidate
  6. Expired Paid Plans

If you 'have not talked', still it is considered that 'Candidate' tried to reach out to you and call you and hence wallet balance gets deducted.

But in this situation WorkIndia helps you with all those details/information for whom the balance has been deducted.
You can get all those details 'Free of Cost' from your dashboard.
Steps to get those details:

  1. Click on 'All Jobs' on your dashboard
  2. Select the job post of which you want to check the candidate details and click on 'Responses' of that particular job post
  3. In 'Contacted' tab you will find all the candidates data who have responded to your jobposting

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