Refund Policy

Am i eligible for refund?

You are eligible for a refund if:

  1. Your Purchase was made within 30 days
  2. You are not marked as a consultant by us.
  3. Refer to the table below for refund conditions based on type of plan purchased

WalletCoporateHired
  • The User can request a refund for wallet purchase if the service is not satisfactory to them.
  • A user can request a refund for Coporate purchase if the number of responses recieved is half of the commited response for the plan purchased.
Example: If the plan is of Rs 5000 and the committed response is 120 calls so you are eligible for a refund if calls are < 60
  • A User can request a refund for hired purchase if NO Line-ups are made within 7 days of purchase.
How much amount will be refunded?

  • Balance Paid Amount Remaining in the wallet will be refunded
  • Pro-rata refund in case of Irrelevant Calls
How much amount will be refunded?

  • Pro-rata refund on remaining days after the plan start date.
For example: if the plan is Rs 5000, plan validity is 28 days, the start date is 1st Oct and end date is 28th Oct and refund is raised on 15th, then refund amount will be given for remaining 13 days that will be (5000/28) * 13 = Rs 2321
How much amount will be refunded?

  • Pro-rata refund on Hiring Provided.
For example, if the plan is of Rs 5000 and hiring promised is 2 candidates, if the hiring done is 1 then the remaining half of the amount will be refunded that will be Rs 2500

How to request for a refund?

  1. Via Chat support on website (www.workindia.in) or application (Workindia For Recruiter) during business hours (Mon-Sat: 10am-6pm)
  2. Via E-mail:help@workindia.in

Frequently Asked Questions


There is no limit on how many times a user can request refund.


2 business days after the refund request is raised and approved by the concerned team.

When you purchase a plan from Workindia you automatically agree with the statements listed above and refund policy